Claims management companies are making consumers' claims more complicated by charging unjustified fees and causing delays, according to the … | more… https://www.google.com/url?rct=j&sa=t&url=http://www.shropshirestar.com/money/uk-money/2015/11/05/thousands-complain-about-claims-management-firms-fees-and-delays/&ct=ga&cd=CAIyHDQxMjEzYTNjZmYwOWZjYzQ6Y28udWs6ZW46R0I&usg=AFQjCNHPDI_Wt1H2L8XPkS1UlchILJI51A